Frequently Asked Questions
| [Q] | Charges Collect- CC conditions ? |
| [A] | CHARGES COLLECT- CC IranAir accept C.C. basis (Charges Collect) shipment from Europe and around the world with following conditions: • In the event that no IR flight is available at your points, Shipments could be carried by other carriers to the nearest point, where an Iran Air flight is available, • However IR should be the last carrier to Iran. • All necessary arrangement must be made by shipper or forwarder to pay all incurred local charges locally at origin, those charges are: AWB issuance fee, handling charge, security charge, fuel surcharge etc. or consignee must inform IranAir that accept above charges also • Human remains, live animals, personal effects or household goods (used and not for resale) acceptable on charges collect basis Provided that the authority for carriage of the shipment be obtained from nearest IranAir cargo office. Pleas do not hesitated to contact nearest IranAir cargo office. Or send Emil to: Carg.marketing (at) Iranair.com if you need more information or assistance |
| [Q] | Conditions for carriage of Unaccompanied Bags (as cargo) |
| [A] | IR has not any condition for carrying Unaccompanied Bags (as cargo) discounted cargo rate for Unaccompanied Bags in some IR stations also possible . But in Tehran some custom formalities are required therore ticket and passport must be present. you can find more Information in following link: http://www.iranair.com/cusSrv/pasInfo/bag/index.do or contact nearest IranAir cargo office. See Q1 about C.C. also |
| [Q] | Where I must contact for Quotation ? |
| [A] | Following information about quantity and quality of your shipment are required . • Route ( origin & destination ) • Estimated Weight • Dimension ( length / width/ height ) Pleas send above information to: Email : cargo.marketing (at) Iranair.com Fax : +98 21 6035651 Sita : THRFKIR Phone : + 98 21 6001019 Note: Thursday and Friday and public holiday closed Or do not hesitated to contact nearest IranAir cargo office. |